Retail Terms and Conditions

The Terms and Conditions listed below apply to the sale and purchase of goods between you and Sea Kayaking Scotland. These Terms and Conditions do not affect your statutory right as a consumer.

By ordering any product or service from us whether online, by email or by telephone you are accepting these Terms and Conditions. These Terms and Conditions can be changed without any prior notification and it remains the responsibility of the customer to be familiar with them before placing an order, so please read them carefully.

Orders

We accept orders online, through our website, by email, telephone or post. Please be aware that the automated acknowledgement given when you place an online order shall not amount to our acceptance of your offer to purchase. All orders are verified by us as soon as possible and at that point you will be contacted  if there is an issue with delivery or we require more information prior to dispatching your order.

Kayak Orders

We hold  a large amount of stock boats, plus second hand or ex-demo boats at any one time. If you would like to purchase a kayak please contact us by email or telephone so that we can discuss your order. We frequently arrange for kayaks to be custom built for customers, and can discuss the custom options with you. It is important to us that you get the right kayak for your needs, and we always recommend that you have demo-ed a particular model before purchasing.

Paddle Orders

We are dealers for Celtic Paddles Ltd. In 2010 Celtic Paddles purchased Lendal Paddles, and they now produce the Pro and Classic range which are manufactured in Wales. As at 2014 the stock that we sell includes Lendal branded paddles made in the US prior to the change of ownership plus Celtic Paddle branded paddles that are made in the UK.

We stock as wide a selection of paddles from the Pro and Classic Ranges as possible, but due to the many options available there are times when we will need to arrange for your paddle to be made to order at the factory. You will be informed of this at the time of ordering or as soon after as possible, and your paddle will be despatched to you directly from the factory.

Pricing

We reserve the right to change prices on our webste without prior notification. We will always try to ensure that prices on our website are accurate but occasionally errors may occur. If there has been an error in the price of goods that you have ordered we will inform you as soon as possible. On these occasions, you can choose to either cancel the order or reorder at the correct price.

All goods advertised on this site are simply an invitation to the customer to either make further enquiries to us or to make an offer to purchase goods from us. Acceptance of offers to purchase goods only takes place when the relevant goods orders are despatched by us and not before.

Delivery

We are based on the West Coast of Scotland near Oban, which means that we although we normally send parcels by Royal Mail 48  hour delivery, it can sometimes take a day longer depending on where you live in the UK. On the plus side, we are very good at arranging delivery to far flung corners of the UK and further afield!

We are happy to post Worldwide, please get in touch if you have a non-UK order as we will always do our best to find the most economic way to deliver goods worldwide.

Kayak delivery

The price of a kayak does not include delivery and we will discuss delivery with you when you order. More information is available on our ordering an NDK sea kayak  page.

Paddle delivery

Paddle prices do not include delivery, please see about paddle orders page for more information.